911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team鈥檚 efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
5 insidious partner issues to avoid so that patients feel safe in our care
Bill Kinch, sales engineer for Priority Dispatch, shares his tip for improving resource deployment
In this episode, our co-hosts discuss SA国际传媒 columnist Todd Bowman鈥檚 latest article focused on building confidence in new providers
Officials plan to put all of St. Louis鈥� separate 911 centers for fire, EMS and police into one location, on one system
Kansas City officials hope to change the 911 call routing for fire, police and EMS with automation
The faster information can get into the hands of decision makers, the increased potential for a successful outcome
The legislation is aimed at speeding up the national upgrade to a modern 911 system
Former Hialeah dispatchers say calls are unanswered because the 911 center is severely understaffed
Low-cost options for improving dispatch, scheduling and resource management
40 rescuers in Cheshire County were recognized for their work in saving victims of sudden cardiac arrest
31 residents died in the Christmas 2022 storm that dumped over 50-inches of snow with hurricane-force winds
鈥淓very recoverable victim was saved,鈥� Allen Fire Chief Jonathan Boyd said, highlighting the work by EMS crews
Calif. voters want behavioral health professionals to respond to non-life-threatening 911 calls
Kelly Hunter has worked for AMR for over 25 years and is unsure what he will do with his winnings
Kern County EMS to hold a job fair and resume 911 ad campaign to increase staffing and reduce response time
Agencies and government officials must evaluate performance expectations and funding to determine appropriate EMS delivery models
Prepared Live aims to give Oconee County dispatchers a better look at the situation they are sending first responders into
Crash detection technology automatically alerts 911 when a severe car crash is detected, but it鈥檚 frequently leading to false reports
Your agency should have a policy covering communication with Deaf and hard-of-hearing people; are you familiar with it?
The mix-up sparked a debate on best practices for responding to 911 calls when the address is in question
Aiden Carter called 911 and stayed with the injured driver until first responders arrived
The Right Care, Right Now program has triaged more than 62,000 low-acuity 911 calls
N.Y. agency recognizes telecommunicators as 鈥渇irst line of communication鈥�
Lexington 911 operators used a manual method during the computer-aided system failures, which caused delays
Fire, police and EMS agencies, as well as local governments, share their appreciation for emergency dispatchers during the 2023 recognition week
Amid a nationwide staffing shortage, learn how you can support the lifesaving role of public safety dispatchers 鈥� the FIRST first responders
Madelene Smith鈥檚 suit says firefighters told her to drive her husband, Hugh Max Smith Jr., who later died after suffering a brain injury from a lack of oxygen
Other departments have show an interest in the Colorado Springs Fire Department鈥檚 multi-tiered response program
鈥淚 don鈥檛 see most adults do as well as [Aria Lamen] did,鈥� said Aurora 911 Dispatcher Tracie Whalen
鈥淔irst responders were sent to the wrong location, or were misinformed about the emergent situation, or were not dispatched,鈥� Helena Moreno said
This informative webinar will provide key information on how two public safety agencies (one police and one fire) funded comprehensive smartphone programs that provided issued devices to all personnel.
More states are adopting statewide NG911 plans and the use of text-to-911 continues to grow
