911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team鈥檚 efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Jennifer Dantzler, director of the Including Kids Autism Center, joins the podcast to share how EMS can better care for and communicate with patients with autism
Review how your own community prepares for special events for these essential elements
How communities are saving lives by understanding where and when overdoses occur
鈥淧ublic safety is put at risk,鈥� said Ty Wooten, IAED director of government affairs
A new Las Cruces, New Mexico, program aims to better serve community members experiencing mental health emergencies
Despite long holds and dispatcher errors, a spokesperson said that in February, the district has been answering 90% of calls within 15 seconds
A back-to-basics review of communication center types and facility equipment, plus must-have dispatcher skills
Crews added more than 2,000 wireless network antennas and additional improvements in and around State Farm Stadium and the Phoenix metro area
Lessons from a bystander responder and co-survivor of SCA, Kristin Flanary 鈥� Lady Glaucomflecken, lifesaver, CPR champion and keynote extraordinaire
Captain Ashley Losch explains the endless coordination at play, identifies the biggest hurdles ahead, and even spills a little big game tea
The benefits of 5G are not limited to wireless phone use
The singer鈥檚 housekeeper and a man believed to be her ex-husband spoke with a dispatcher
Learn how MedStar made the jump to an on-demand subscription service that utilizes MIH/CP clinicians
Brian Smith says he raised concerns about addresses being flagged as dangerous for first responders based on potentially erroneous information
Ashley Hammontree encourages other survivors to never lose hope
Lee County Dispatcher Amber Moody helped a caller perform CPR until first responders could arrive
鈥淵ou think, 鈥楾his is good to have, but will I ever need to know how to do CPR?鈥欌�� Joe Greco said. 鈥淚n my case, I did.鈥�
The Owensboro city-county 911 facility now transfers some medical calls to an AMR dispatch center
With American Rescue Plan Act money, the city plans to offer $3,000 signing bonuses to 550 new hires
Learn how innovations are being made in treating respiratory emergencies
Broward citizens now have a video upload through an app, but the new tool would let dispatchers send an invitation link to any cellphone call via text message
All public safety agencies will be located in one location for better communication; HPD鈥檚 police chief will have the authority to reject security plans
A union leader said staff shortages and delays would continue until the British government increases wages
Take advantage of new resources to prevent over- and under-triage, and to guide transportation decisions
This year鈥檚 strangest tales involved a medic who won a lottery, providers treating family members, a heroic dispatcher, unfriendly animals and unique car crashes
Chest pain, entrapment and altered mental status: A true-ish story of a typical night shift
鈥淪he followed all of my instructions to a 鈥楾鈥� and did an amazing job,鈥� Dispatcher Scott Stranghoener said
The credential is available to career public information officers and volunteers
Can you have transparency without honesty and communication?
Learn how technology will shape the future of public safety operations, based on results of the second annual Verizon Frontline Public Safety Communications survey
EMS leaders and rising leaders respond with concrete steps to improve recruitment, retention, wellness, safety, etc.
Translating data into information, and information into action
James 鈥淛immy鈥� Scanlon, 38, felt unwell while driving and later died from a heart attack
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- 4 ways ePCR software can relieve EMS鈥� biggest headaches
- Ex-N.M. dispatcher who hung up on 911 caller loses new job, settles termination suit
- 911 audio from Alameda drowning released
- Houston dispatcher sentenced for hanging up on thousands of callers
- Family awarded $3M after 911 failures allegedly led to 11-year-old鈥檚 death