Editor鈥檚 note:鈥�Welcome to the What Paramedics Want podcast series of Inside EMS, sponsored by鈥�. The state of the industry What Paramedics Want Report explores issues tied to provider recruitment and retention; safety, health and wellness support; technology adoption; and career development, produced in partnership with Fitch & Associates and the National EMS Management Association.鈥�Learn more鈥痑苍诲鈥�download your copy.
In this week鈥檚 episode of the Inside EMS podcast, cohosts Chris Cebollero and Kelly Grayson dive into a vital topic: the culture of accountability in EMS. Sparked by FireRescue1鈥檚 Chief Marc Bashoor鈥檚 thought-provoking article, , the hosts explore why change is so difficult to embrace, how leadership impacts culture and what steps agencies can take to help foster accountability across an organization. From managing expectations to addressing fairness in discipline, our cohosts discuss the challenges of enforcing standards and avoiding the normalization of deviance. Whether it鈥檚 implementing safety protocols or shifting organizational norms, this episode unpacks how leaders and teams can work together to inspire meaningful change.
Quotable takeaways
- 鈥淭he only one who likes change is a wet baby.鈥� 鈥� Kelly Grayson
- 鈥淚f you don鈥檛 correct something, that thing becomes the new standard.鈥� 鈥� Kelly Grayson
- 鈥淰ision is where we鈥檙e going; strategy is how we鈥檙e going to get there and culture is the behavior of the organization in reaching the vision.鈥� 鈥� Chris Cebollero
- 鈥淭urnover isn鈥檛 the end of the world.鈥� 鈥� Kelly Grayson
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