911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team鈥檚 efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Leveraging AI to reduce the burden on dispatchers
This special episode of Inside EMS explores the shift from reactive to preventative strategies in emergency services and the crucial role of technology and health initiatives
5 patient communication strategies to improve response to interventions, increase patient satisfaction and outcomes, and decrease job-related stress
Dispatchers determined the driver鈥檚 location using her phone鈥檚 GPS and first responders transported her to hospital
Cassandra Pena-Romero, 27, was shot outside Metropolitan EMS dispatch center where she worked
10 benefits of attending EMS conferences and learning from your peers
The Beirut incident commander, Dr. Shawky Amine Eddine shares insights from the largest non-nuclear explosion in history
Why technology is the key to avoiding the next 9/11 and MCI preparedness
Initiatives using clinicians and EMTs or paramedics to respond to nonviolent mental health crises are gowing
Thorne Ambulance Service is working on improving interoperability with other first responders in Bamberg County
Metropolitan Emergency Medical Services Dispatcher Cassandra Pe帽a-Romero was found shot in the neck beside her car
Data collected will help assess emergency communications capabilities and needs of federal, state, local, tribal and territorial governments
The bipartisan effort highlights the need to give dispatchers training, resources needed for variety of calls they answer
Metropolitan Emergency Medical Services鈥� Cassandra Pena-Romero was shot by her estranged husband on Aug. 19
Seeing the same operating picture through the Hexagon Mobile for Public Safety software helps HEMSI optimize staffing resources
Orange County Fire Authority Probationary Dispatcher Chris Carvalho had only been on the job for three months
Carla Murphy鈥檚 attorney said her safety concerns with the CAD system led to a dispute with Deputy Commissioner Augier and Commissioner Kavanagh
Maui County officials sent alerts to cellphones, television and radio stations, but it is unclear if it was before widespread power, cellular outages
Brian Smith expressed concerns about home addresses being flagged as dangerous for first responders based on potentially erroneous information
Officials announced the expansion of a pilot program into Newark that partners mental health screeners with police officers
A language barrier led to the initial call being dispatched as a medical emergency at a Milford construction site
Hayward Mayor Mark Salinas said the city鈥檚 recovery is ongoing
CAD upgrade in Owensboro eliminates previous extra steps and sends call information directly to ambulance service
Incorporating real-time and body-worn camera footage into emergency preparedness, training and response
75% of respondents said the high-stress nature of the job was the major factor in staffing shortages
3,100 paramedics weigh in on reducing stress, staffing challenges and leadership shortfalls
AMR begins a new dispatching protocol in Clark County to deal with a paramedic shortage
From house calls to heartfelt care: Inside the evolution of a Texas county鈥檚 community paramedicine program
Hayward dispatchers and public safety personnel are having to track calls using pen and paper
Takeaways from Dr. Tan and Chief Wylie on training and communicating to deploy rescue task forces, unified command and casualty collection points
Why EMS should use preparatory commands
Dispatchers in Worcester will determine which calls Community Healthlink teams will be sent to
Mobile Integrated Health in Clark County will focus on reducing non-emergency 911 calls and providing resources for the medically-vulnerable population
