911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team鈥檚 efficiency. Stay informed and improve your emergency response strategies with these valuable resources.

EMS Trend Survey seeks input for What Paramedics Want in 2025 report
The state-of-the industry survey focuses on wellness, career development and satisfaction in EMS
Combat staffing shortages, rising operational costs and increasingly complex reporting standards
A busy roadway is hands-down the most dangerous environment where we routinely work
St. Petersburg and Denver officials see success in new responses to behavioral health calls
Officials in Kern County say over 40% of their calls are bogus or don鈥檛 warrant a response
Download this SA国际传媒 computer-aided dispatch systems and record management systems buying guide to learn key steps for product selection, purchasing and implementation
Officials determined that a firewall, not a cyberattack, prevented 911 calls from going through
Agencies across the state are letting citizens know about outage
Snohomish County 911 and Valley Com 911 successfully executed a live 911 call re-routing drill on June 5, confirming the vision that has been four years in the making
From gathering necessities to understanding the hazards once the winds have ceased, these seven steps will ensure your community is prepared for a major storm
Dispatcher Leon Price repeatedly asked the patient鈥檚 daughter whether the patient would be willing to be transported; she died a day later
Learning how difficult call assignments can be made and where the industry is headed next
Chippewa County dispatchers say the St. Joseph鈥檚 Hospital closure ties up resources, placing them on calls longer while waiting for first responders
Ventura County began using text 911 dispatchers in 2021
Morgan County 911 dispatchers describe the rewards and challenges that come with the job
Antoinette Finau served as an emergency services dispatcher with the Alameda County Sheriff鈥檚 Office for nearly 3 years
EMS Products
The guide is a reference tool for emergency managers and first responders interested in learning about the products, services and capabilities available with FirstNet, the nationwide public safety broadband network
鈥淚鈥檝e got shots fired and an officer down,鈥 a marshal can be heard saying over police radio. 鈥淢ultiple rounds are being fired at officers鈥
Regardless of pushback, providers have a responsibility to put the safety of the patient above all else when on scene
The Albert Lea Fire Rescue community risk reduction program provides follow-up with EMS patients and has the interest of other agencies
EMS Products
The program will deploy 911-integrated drones, equipped with AEDs, naloxone and tourniquets to assist in emergencies such as cardiac arrests, opioid overdoses and trauma incidents
A Horry County man called 911 three times before getting an answer while his wife was having a seizure
The National Highway Traffic Safety Administration鈥檚 Office of EMS is monitoring the incidents in Nebraska, Nevada, South Dakota and Texas
President Biden鈥檚 letter acknowledges the dedication of public safety telecommunicators and applauds the lifesaving service of 911 heroes
The National Highway Traffic Safety Administration鈥檚 National 911 Program has gathered a variety of resources to help you celebrate your colleagues and other 911 centers
First responders in Santa Fe County are currently using an unsecure, aging system with many dead spots
Consider these gifts and tips for showing your appreciation during National Public Safety Telecommunicators Week
First-of-its-kind technology immediately delivers 鈥榚yes on the scene鈥 to 911 professionals empowering them to give precise details to first responders to accelerate and improve their response
Consider adding these often-encountered patients to your EMT or paramedic class鈥檚 patient assessment drills or high-fidelity patient simulations
Learn how emerging AI applications will impact dispatch, ePCR, education and revenue cycle management
$46 million in state funding will give dispatchers across the state more accurate caller location information
Oakland County said the county鈥檚 P25 replaces the 20-year-old radio system it had and will support faster response times and more robust connections
The Orange County Sheriff鈥檚 Department is implementing a 911 screening process that involves a few short questions to determine if a deputy or a mental health expert will respond to the call
MOST POPULAR
- Ala. county dispatchers, first responders to benefit from video-to-911 capability
- Patient leaves $6.7M in will to expand rural EMS in N.H.
- National Association of State EMS Officials releases stats on local agencies, 911 calls
- How to use L.C.E.S. for car accident scene situational awareness
- People-centered public safety answering points