911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team鈥檚 efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
A recently published white paper establishes a path for public safety legislative advocacy
鈥淚 hope by inviting a current 911 dispatcher, I am able to bring awareness to this important issue and my bill, the 911 Saves Act to finally give them the recognition and resources they need and deserve,鈥� Rep. Norma Torres said
Taking the concept of the right care, to the right person at the right resource to a new level
In this episode, our co-hosts discuss Kelly Grayson鈥檚 latest book which examines how patient care differs between the perspective of police officers, nurses and EMS professionals
Amerie Jo Garza, 10, 鈥渨as a hero trying to call 911, to save her and her friends,鈥� her grandmother said
Sabria Phillips claims that Richland County Emergency Medical Service, dispatchers and the sheriff鈥檚 department were ill-equipped to respond
EMS training in bleeding control must incorporate mass casualty incident plans and drills as well as the need to prioritize patient triage by injury severity, transport priority and the type of treatment 鈥� layperson or medical professional 鈥� that is required.
Despite industry-wide high turnover and shortages, the agency frequently has a staffing waiting list
Dispatchers took more than 400 calls for injuries, drinking, vehicle crashes; the injured include a Galveston County Sheriff鈥檚 Office deputy
Dispatcher Asisha Milton will never forget this call
Cody Agnell got help for his mother on two occasions
In this episode, our co-hosts discuss a recent news item that delves into the topic of Do Not Resuscitate orders and how providers can find clarity in the moment
Once a dispatcher realized the error, another crew was sent, but they arrived 11 minutes after the call
TikTok sensation Anna Muller shares how paramedics saved her life after she made a difficult 911 call
After extensive planning and training, the Long Beach IMR Pilot Program has launched to provide safe, timely and appropriate medical care to individuals in crisis
Crossville-Cumberland County Emergency Communications Dispatcher Kelli Billingsley told the family how to start CPR before EMS providers could arrive
Brian Tegtmeyer has more than 26 years of experience in public safety communications
Dispatchers will have statewide training and certification, and will be eligible for better benefits and earlier retirement
The conference is free for public sector employees, and discussions will include retention, recruitment, 911 and more
In this episode, our co-hosts touch on the topics of self-awareness and emotional intelligence, and suggest tips to help cope when individuals feel emotionally out of control
While chaotic situations can turn many things upside down, they can provide an opportunity to reflect on current processes
Sheriff Mike Chitwood says a dedicated crisis counselor will help dispatchers get the right resources to where they鈥檙e needed
Our co-hosts dissect Editor-in-Chief Kerri Hatt鈥檚 recent article on fentanyl exposure based on her conversation with Simon Taxel, NRP, BA, crew chief and public safety diver with the Pittsburgh Bureau of EMS
Scioto County leaders started a campaign earlier this month asking the public 鈥渟top and think鈥� before requesting emergency services
鈥淪he was my guardian angel,鈥� Caryn Hebert Sullivan said in praise of Sophia Furtado
Naperville Chief Mark Puknatis said the program allows providers to spend extra time working with the individual to address the underlying issues prompting them to call for help
A Bargersville Fire Department ambulance became available just in the nick of time to escort Sara O鈥橠aniels to receive a new liver and kidney
The legislation would provide more medical and mental health benefits for public safety telecommunicators
What鈥檚 in a name? From dispatchers to telecommunicators or 鈥渉eadset heroes,鈥� social posts show appreciation for the 鈥渇irst, first responders鈥�
This week鈥檚 photo showcases one of the many social media posts highlighting telecommunicators and the life-saving work they provide every day
Learn how Avive鈥檚 new AED & response system can improve systems of care
People鈥檚 emergency text messages will be automatically translated for dispatchers
