SA国际传媒

SA国际传媒

Social science solutions to EMS volunteer recruitment and retention

Another piece of the volunteer ambulance staffing puzzle: a declining middle class

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There is a volunteer shortage with a dwindling amount of people who are able to volunteer.

Photo/Southern Tier Health Care System

By Allison G. S. Knox, faculty member,

Many volunteer ambulance agencies throughout the United States have a difficult time staffing their ambulances. In decades before, it seemed that volunteer ambulance companies had a surplus of members who were happy to help their community in their free time.

Now, there is a volunteer shortage with a dwindling amount of people who are able to volunteer. A July 2017 article by Arthur Hsieh on SA国际传媒 recently suggested that rural emergency medical services agencies are on life support, making it difficult for them to recruit volunteers. Similarly, an April 2015 article published by 鈥Westchester Magazine鈥 explained that numerous ambulance agencies in Westchester County, New York are moving to a paid service because of a able to assist with emergency medical services.

Social science approaches could be useful in analyzing ambulance staffing problem

It鈥檚 no secret that are at the forefront of the volunteer drought. But it is in the best interests of ambulance agencies to utilize social science approaches to address the problem. Social science could help ambulance agencies understand what specific staffing problems may be, beyond recruitment and retention, in their respective communities.

Declining middle class and need to work two jobs discouraging volunteers

Some social scientists have recently argued that there is a in the United States. A declining middle class may be an indicator that a community is not able to sustain volunteer agencies. For instance, some individuals find it hard to volunteer because they need to support their families first.

that many Americans work second jobs to pay their bills. Thus, many volunteer agencies find themselves with fewer and fewer members not because people don鈥檛 want to volunteer, but because they simply can鈥檛.

Volunteer agencies must find other methods of volunteer recruitment and retention

Volunteer agencies have struggled with recruitment and retention for a while. In some cases, volunteer agencies have had to close because of a lack of volunteers. While there are measures that ambulance agencies can take to , the unfortunate reality lies in the fact that as times become harder financially, it will be harder for individuals to volunteer.

Volunteer agencies need to get an idea of what is going on in their general community. If they鈥檙e not able to support their agencies with volunteers, they need to come up with to keep their members and attract new ones.

They cannot rely on an old model that was able to substantially support volunteers in this era, when people need to work two jobs due to a declining middle class. Ultimately, it will take to solve this piece of the volunteer puzzle.

About the Author
Allison G.S. Knox is an emergency medical technician and a political scientist, focusing on Emergency Management and Emergency Medical Services policy. She is a faculty member at and has taught at the undergraduate level since 2010. Prior to teaching, Allison worked in a level-one trauma center emergency department and for a member of congress in Washington, D.C. She holds four Master鈥檚 degrees in Emergency Management, National Security Studies, International Relations and History. She also has a Graduate Certificate in Homeland Security and a Bachelor of Arts in Political Science. She is trained in water safety instruction and large animal emergency rescue. She serves on the Board of Trustees for and also serves as the Advocacy Coordinator of Virginia for the National Association of Emergency Medical Technicians. Knox is a contributor to and , American Military University-sponsored websites. To contact the author, please email IPSauthor@apus.edu.

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