/ems-leader-playbook The EMS Leader Playbook en-US Thu, 18 Apr 2024 13:46:55 GMT /ems-leader-playbook/chief-insights-establishing-a-results-oriented-culture Sacramento City FD Battalion Chief Erik Saari on creating positive pathways for all members to contribute to the department Thu, 18 Apr 2024 13:46:55 GMT /ems-leader-playbook/chief-insights-establishing-a-results-oriented-culture /chief-insights-creating-a-place-where-people-want-to-be Jason Dyess: “Leadership is mostly a matter of the heart” Wed, 27 Mar 2024 14:10:23 GMT /chief-insights-creating-a-place-where-people-want-to-be /ems-leader-playbook/the-impact-of-personality-on-performance It’s helpful to know yourself and your peers well enough to detect significant changes that adversely impact on-the-job performance Thu, 21 Mar 2024 16:09:31 GMT /ems-leader-playbook/the-impact-of-personality-on-performance /elements-leadership/strategic-thinking-your-roadmap-to-achieving-leadership-goals Learn how to hone your thinking process to optimize your agency’s performance and achieve your career dreams Fri, 16 Feb 2024 18:11:26 GMT /elements-leadership/strategic-thinking-your-roadmap-to-achieving-leadership-goals /paramedic-chief/respect-as-a-baseline-to-gain-it-you-must-first-give-it It may feel counterintuitive at times, but achieving trust starts by showing unilateral respect to everyone, even when you disagree Wed, 17 Jan 2024 21:31:56 GMT /paramedic-chief/respect-as-a-baseline-to-gain-it-you-must-first-give-it /ems-advocacy/leaders-are-listening-let-them-know-your-concerns The 8th annual What Paramedics Want survey wants to hear from medical first responders, EMTs and paramedics about their expectations of leaders and opportunities for professional development Thu, 11 Jan 2024 15:21:51 GMT /ems-advocacy/leaders-are-listening-let-them-know-your-concerns /legal/navigating-criminal-liability-lessons-from-the-elijah-mcclain-case A 13-step action plan to provide compassionate and effective care while navigating the evolving legal landscape Thu, 11 Jan 2024 15:11:19 GMT /legal/navigating-criminal-liability-lessons-from-the-elijah-mcclain-case /elements-leadership/the-7-transformations-of-leadership Navigating the evolution of leadership styles Thu, 21 Dec 2023 16:06:25 GMT /elements-leadership/the-7-transformations-of-leadership /ems-leader-playbook/chief-insights-staying-stagnant-is-easy-change-is-hard Pittsburgh EMS Chief Amera Gilchrist shares the progressive plan she fervently believes will reduce staffing challenges Thu, 21 Dec 2023 15:50:02 GMT /ems-leader-playbook/chief-insights-staying-stagnant-is-easy-change-is-hard /leadership/5-ways-to-connect-with-front-line-staff People don’t leave bad jobs; they leave bad managers. Are you taking the steps to build relationships with your providers? Wed, 06 Dec 2023 19:58:48 GMT /leadership/5-ways-to-connect-with-front-line-staff /ems-leader-playbook/chief-insights-establishing-a-results-oriented-culture Sacramento City FD Battalion Chief Erik Saari on creating positive pathways for all members to contribute to the department Thu, 18 Apr 2024 13:46:55 GMT /ems-leader-playbook/chief-insights-establishing-a-results-oriented-culture /chief-insights-creating-a-place-where-people-want-to-be Jason Dyess: “Leadership is mostly a matter of the heart” Wed, 27 Mar 2024 14:10:23 GMT /chief-insights-creating-a-place-where-people-want-to-be /ems-leader-playbook/the-impact-of-personality-on-performance It’s helpful to know yourself and your peers well enough to detect significant changes that adversely impact on-the-job performance Thu, 21 Mar 2024 16:09:31 GMT /ems-leader-playbook/the-impact-of-personality-on-performance /elements-leadership/strategic-thinking-your-roadmap-to-achieving-leadership-goals Learn how to hone your thinking process to optimize your agency’s performance and achieve your career dreams Fri, 16 Feb 2024 18:11:26 GMT /elements-leadership/strategic-thinking-your-roadmap-to-achieving-leadership-goals /paramedic-chief/respect-as-a-baseline-to-gain-it-you-must-first-give-it It may feel counterintuitive at times, but achieving trust starts by showing unilateral respect to everyone, even when you disagree Wed, 17 Jan 2024 21:31:56 GMT /paramedic-chief/respect-as-a-baseline-to-gain-it-you-must-first-give-it /ems-advocacy/leaders-are-listening-let-them-know-your-concerns The 8th annual What Paramedics Want survey wants to hear from medical first responders, EMTs and paramedics about their expectations of leaders and opportunities for professional development Thu, 11 Jan 2024 15:21:51 GMT /ems-advocacy/leaders-are-listening-let-them-know-your-concerns /legal/navigating-criminal-liability-lessons-from-the-elijah-mcclain-case A 13-step action plan to provide compassionate and effective care while navigating the evolving legal landscape Thu, 11 Jan 2024 15:11:19 GMT /legal/navigating-criminal-liability-lessons-from-the-elijah-mcclain-case /elements-leadership/the-7-transformations-of-leadership Navigating the evolution of leadership styles Thu, 21 Dec 2023 16:06:25 GMT /elements-leadership/the-7-transformations-of-leadership /ems-leader-playbook/chief-insights-staying-stagnant-is-easy-change-is-hard Pittsburgh EMS Chief Amera Gilchrist shares the progressive plan she fervently believes will reduce staffing challenges Thu, 21 Dec 2023 15:50:02 GMT /ems-leader-playbook/chief-insights-staying-stagnant-is-easy-change-is-hard /leadership/5-ways-to-connect-with-front-line-staff People don’t leave bad jobs; they leave bad managers. Are you taking the steps to build relationships with your providers? Wed, 06 Dec 2023 19:58:48 GMT /leadership/5-ways-to-connect-with-front-line-staff /elements-leadership/strategic-thinking-your-roadmap-to-achieving-leadership-goals Learn how to hone your thinking process to optimize your agency’s performance and achieve your career dreams Fri, 16 Feb 2024 18:11:26 GMT /elements-leadership/strategic-thinking-your-roadmap-to-achieving-leadership-goals /ems-products/communications/articles/the-7-cs-of-communication-in-ems-v54NymZNvNi16stM/ Keep these communication fundamentals in mind when trying to get the message across to EMS providers, hospital staff, patients and bystanders Wed, 22 May 2013 21:33:57 GMT /ems-products/communications/articles/the-7-cs-of-communication-in-ems-v54NymZNvNi16stM/ /ems-protocols/articles/dr-peter-antevy-5-protocol-changes-you-are-too-afraid-to-make-b8CQpOCVAfMRcyvr/ Debunking unsound research and increasing hospital collaboration to improve outcomes Mon, 25 Sep 2023 18:44:39 GMT /ems-protocols/articles/dr-peter-antevy-5-protocol-changes-you-are-too-afraid-to-make-b8CQpOCVAfMRcyvr/ /leadership/articles/practical-examples-of-customer-service-principles-in-ems-82iz1oJAuSZGRePZ/ Customer service – good or bad – has an impact on patient responsiveness, provider stress and agency objectives Mon, 07 Aug 2023 13:56:19 GMT /leadership/articles/practical-examples-of-customer-service-principles-in-ems-82iz1oJAuSZGRePZ/ /recruitment-and-retention/articles/cleveland-ems-hopes-to-boost-staffing-with-higher-entry-wages-HtxalNVkBoVfWTIO/ Experienced paramedics will now start at $27.59 an hour, as opposed to the training wage of $16 an hour Wed, 20 Sep 2023 13:44:54 GMT /recruitment-and-retention/articles/cleveland-ems-hopes-to-boost-staffing-with-higher-entry-wages-HtxalNVkBoVfWTIO/