911 and Dispatch /911-and-dispatch 911 and Dispatch en-US Fri, 26 Apr 2024 17:09:41 GMT ‘We are patient advocates’: When ‘backing the blue’ puts EMS in a difficult position /legal/we-are-patient-advocates-when-backing-the-blue-puts-ems-in-a-difficult-position Regardless of pushback, providers have a responsibility to put the safety of the patient above all else when on scene Fri, 26 Apr 2024 17:09:41 GMT /legal/we-are-patient-advocates-when-backing-the-blue-puts-ems-in-a-difficult-position 6 ways to celebrate emergency medical dispatchers /communications-dispatch/6-tips-for-celebrating-emergency-medical-dispatchers Consider these gifts and tips for showing your appreciation during National Public Safety Telecommunicators Week Mon, 15 Apr 2024 16:06:58 GMT /communications-dispatch/6-tips-for-celebrating-emergency-medical-dispatchers 4 patient assessment scenarios that are actually useful for EMS students /ems-products/medical-equipment/airway-management/articles/4-patient-assessment-scenarios-that-are-actually-useful-for-ems-students-ywY5dBJhON1Kziqq/ Consider adding these often-encountered patients to your EMT or paramedic class's patient assessment drills or high-fidelity patient simulations Sat, 06 Apr 2024 12:38:24 GMT /ems-products/medical-equipment/airway-management/articles/4-patient-assessment-scenarios-that-are-actually-useful-for-ems-students-ywY5dBJhON1Kziqq/ Calif. dispatcher dies in crash with suspected DUI driver on the way to work /dispatchers/calif-dispatcher-dies-in-crash-with-suspected-dui-driver-on-the-way-to-work Antoinette Finau served as an emergency services dispatcher with the Alameda County Sheriff’s Office for nearly 3 years Tue, 07 May 2024 14:14:47 GMT /dispatchers/calif-dispatcher-dies-in-crash-with-suspected-dui-driver-on-the-way-to-work FirstNet Authority releases Emergency Management Resource Guide in Spanish /first-net/firstnet-authority-releases-emergency-management-resource-guide-in-spanish The guide is a reference tool for emergency managers and first responders interested in learning about the products, services and capabilities available with FirstNet, the nationwide public safety broadband network Wed, 01 May 2024 20:44:07 GMT /first-net/firstnet-authority-releases-emergency-management-resource-guide-in-spanish Bystander video, dispatch audio captures N.C. shootout that killed 4 officers, wounded 4 others /communications-dispatch/bystander-video-dispatch-audio-captures-n-c-shootout-that-killed-4-officers-wounded-4-others "I’ve got shots fired and an officer down," a marshal can be heard saying over police radio. "Multiple rounds are being fired at officers" Wed, 01 May 2024 14:50:13 GMT /communications-dispatch/bystander-video-dispatch-audio-captures-n-c-shootout-that-killed-4-officers-wounded-4-others ‘We are patient advocates’: When ‘backing the blue’ puts EMS in a difficult position /legal/we-are-patient-advocates-when-backing-the-blue-puts-ems-in-a-difficult-position Regardless of pushback, providers have a responsibility to put the safety of the patient above all else when on scene Fri, 26 Apr 2024 17:09:41 GMT /legal/we-are-patient-advocates-when-backing-the-blue-puts-ems-in-a-difficult-position Minn. FD works to reduce 911 calls, connect patients with resources /911-misuse/minn-fd-works-to-reduce-911-calls-connect-patients-with-resources The Albert Lea Fire Rescue community risk reduction program provides follow-up with EMS patients and has the interest of other agencies Thu, 25 Apr 2024 13:13:54 GMT /911-misuse/minn-fd-works-to-reduce-911-calls-connect-patients-with-resources Fla. hospital launches drone program to deliver emergency equipment to 911 callers /drones/fla-hospital-launches-drone-program-to-deliver-emergency-equipment-to-911-callers The program will deploy 911-integrated drones, equipped with AEDs, naloxone and tourniquets to assist in emergencies such as cardiac arrests, opioid overdoses and trauma incidents Wed, 24 Apr 2024 15:48:59 GMT /drones/fla-hospital-launches-drone-program-to-deliver-emergency-equipment-to-911-callers Ring camera footage shows S.C. man's struggle to reach 911 dispatcher /911/ring-camera-footage-shows-s-c-mans-struggle-to-reach-911-dispatcher A Horry County man called 911 three times before getting an answer while his wife was having a seizure Fri, 19 Apr 2024 13:08:32 GMT /911/ring-camera-footage-shows-s-c-mans-struggle-to-reach-911-dispatcher Authorities report temporary 911 outages in 4 states /911/authorities-report-temporary-911-outages-in-4-states The National Highway Traffic Safety Administration's Office of EMS is monitoring the incidents in Nebraska, Nevada, South Dakota and Texas Thu, 18 Apr 2024 15:35:05 GMT /911/authorities-report-temporary-911-outages-in-4-states White House recognizes National Public Safety Telecommunicators Week /communications-dispatch/white-house-recognizes-national-public-safety-telecommunicators-week President Biden's letter acknowledges the dedication of public safety telecommunicators and applauds the lifesaving service of 911 heroes Thu, 18 Apr 2024 14:45:20 GMT /communications-dispatch/white-house-recognizes-national-public-safety-telecommunicators-week 6 helpful resources to celebrate dispatchers during National Public Safety Telecommunicators Week /communications-dispatch/6-helpful-resources-to-celebrate-dispatchers-during-national-public-safety-telecommunicators-week The National Highway Traffic Safety Administration's National 911 Program has gathered a variety of resources to help you celebrate your colleagues and other 911 centers Wed, 17 Apr 2024 13:21:05 GMT /communications-dispatch/6-helpful-resources-to-celebrate-dispatchers-during-national-public-safety-telecommunicators-week N.M. county seeks $8.1M upgrade to emergency radio system /technology/n-m-county-seeks-8-1m-upgrade-to-emergency-radio-system First responders in Santa Fe County are currently using an unsecure, aging system with many dead spots Mon, 15 Apr 2024 17:08:20 GMT /technology/n-m-county-seeks-8-1m-upgrade-to-emergency-radio-system 6 ways to celebrate emergency medical dispatchers /communications-dispatch/6-tips-for-celebrating-emergency-medical-dispatchers Consider these gifts and tips for showing your appreciation during National Public Safety Telecommunicators Week Mon, 15 Apr 2024 16:06:58 GMT /communications-dispatch/6-tips-for-celebrating-emergency-medical-dispatchers Eagle Eye 911 camera sharing to revolutionize emergency response with instant access to security cameras /ems-products/technology/eagle-eye-911-camera-sharing-to-revolutionize-emergency-response-with-instant-access-to-security-cameras First-of-its-kind technology immediately delivers ‘eyes on the scene’ to 911 professionals empowering them to give precise details to first responders to accelerate and improve their response Mon, 08 Apr 2024 13:40:57 GMT /ems-products/technology/eagle-eye-911-camera-sharing-to-revolutionize-emergency-response-with-instant-access-to-security-cameras 4 patient assessment scenarios that are actually useful for EMS students /ems-products/medical-equipment/airway-management/articles/4-patient-assessment-scenarios-that-are-actually-useful-for-ems-students-ywY5dBJhON1Kziqq/ Consider adding these often-encountered patients to your EMT or paramedic class's patient assessment drills or high-fidelity patient simulations Sat, 06 Apr 2024 12:38:24 GMT /ems-products/medical-equipment/airway-management/articles/4-patient-assessment-scenarios-that-are-actually-useful-for-ems-students-ywY5dBJhON1Kziqq/ The hype and the hope: Exploring artificial intelligence in EMS /artificial-intelligence/the-hype-and-the-hope-exploring-artificial-intelligence-in-ems Learn how emerging AI applications will impact dispatch, ePCR, education and revenue cycle management Thu, 04 Apr 2024 16:19:09 GMT /artificial-intelligence/the-hype-and-the-hope-exploring-artificial-intelligence-in-ems Ohio dispatching shifts to N911 /ng911/ohio-dispatching-shifts-to-n911 $46 million in state funding will give dispatchers across the state more accurate caller location information Thu, 04 Apr 2024 16:16:51 GMT /ng911/ohio-dispatching-shifts-to-n911 Mich. county boosts public safety with $61M 911 overhaul /dispatch/mich-county-boosts-public-safety-with-61m-911overhaul Oakland County said the county's P25 replaces the 20-year-old radio system it had and will support faster response times and more robust connections Fri, 29 Mar 2024 12:38:26 GMT /dispatch/mich-county-boosts-public-safety-with-61m-911overhaul Calif. county implements new 911 screening to help determine best way to route calls /dispatchers/calif-county-implements-new-911-screening-to-help-determine-best-way-to-route-calls The Orange County Sheriff’s Department is implementing a 911 screening process that involves a few short questions to determine if a deputy or a mental health expert will respond to the call Tue, 26 Mar 2024 12:20:50 GMT /dispatchers/calif-county-implements-new-911-screening-to-help-determine-best-way-to-route-calls Research finds local investment needed for 911, 988 systems to optimize crisis response services /communications-dispatch/research-finds-local-investment-needed-for-911-988-systems-to-optimize-crisis-response-services RAND report finds 911 and 988 mental health hotline require coordination from law enforcement, mental health specialists and others to promote interoperability Wed, 20 Mar 2024 15:33:42 GMT /communications-dispatch/research-finds-local-investment-needed-for-911-988-systems-to-optimize-crisis-response-services How 211 integration can elevate your 911 operation /911/how-211-integration-can-elevate-your-911-operation Matt Zavadsky, MS-HA, EMT, details the impact of integrating a 211 system into the 911 process and the benefits to the community Mon, 18 Mar 2024 17:13:30 GMT /911/how-211-integration-can-elevate-your-911-operation Pa. jail staff credited as 'lifesavers' after visitor has cardiac episode /cpr/pa-jail-staff-credited-as-lifesavers-after-visitor-has-cardiac-episode When it became clear the woman's heart rate was dangerously unstable, the jail staff used a defibrillator to restore her heartbeat to a normal rhythm Sun, 17 Mar 2024 10:00:00 GMT /cpr/pa-jail-staff-credited-as-lifesavers-after-visitor-has-cardiac-episode Atlanta launches campaign to streamline 911 use amid surge in non-emergency calls /911-misuse/atlanta-launches-campaign-to-streamline-911-use-amid-surge-in-non-emergency-calls Of the 1.3 million calls answered by Atlanta’s emergency line last year, only 45,000 were considered high-priority Thu, 14 Mar 2024 13:29:05 GMT /911-misuse/atlanta-launches-campaign-to-streamline-911-use-amid-surge-in-non-emergency-calls FirstNet, built with AT&T, identifies steps to address mental health and wellness in public safety /firstnet-built-with-at-t-identifies-steps-to-address-mental-health-and-wellness-in-public-safety A recently published white paper establishes a path for public safety legislative advocacy Mon, 11 Mar 2024 17:49:05 GMT /firstnet-built-with-at-t-identifies-steps-to-address-mental-health-and-wellness-in-public-safety Calif. congresswoman to bring 911 dispatcher as guest to State of the Union /dispatchers/calif-congresswoman-to-bring-911-dispatcher-as-guest-to-state-of-the-union "I hope by inviting a current 911 dispatcher, I am able to bring awareness to this important issue and my bill, the 911 Saves Act to finally give them the recognition and resources they need and deserve," Rep. Norma Torres said Wed, 06 Mar 2024 20:41:25 GMT /dispatchers/calif-congresswoman-to-bring-911-dispatcher-as-guest-to-state-of-the-union People-centered public safety answering points /pioneers-in-practice-case-studies-in-telehealth-and-community-paramedicine/people-centered-public-safety-answering-points Taking the concept of the right care, to the right person at the right resource to a new level Tue, 05 Mar 2024 17:37:12 GMT /pioneers-in-practice-case-studies-in-telehealth-and-community-paramedicine/people-centered-public-safety-answering-points First responders, dispatchers step up to fill-in during Minn. memorial service /line-of-duty-death/first-responders-dispatchers-step-up-to-fill-in-during-minn-memorial-service Regional agencies cover calls allowing Burnsville officials to focus on the families of the fallen Sun, 03 Mar 2024 17:00:00 GMT /line-of-duty-death/first-responders-dispatchers-step-up-to-fill-in-during-minn-memorial-service Calif. dispatcher dies in crash with suspected DUI driver on the way to work /dispatchers/calif-dispatcher-dies-in-crash-with-suspected-dui-driver-on-the-way-to-work Antoinette Finau served as an emergency services dispatcher with the Alameda County Sheriff’s Office for nearly 3 years Tue, 07 May 2024 14:14:47 GMT /dispatchers/calif-dispatcher-dies-in-crash-with-suspected-dui-driver-on-the-way-to-work How to maximize clinical expertise through everyday experiences /ems-training/articles/how-to-maximize-clinical-expertise-through-everyday-experiences-9aFHobHbWa5f7bLz/ Even interfacility transports provide an opportunity to improve your clinical acumen and advancement opportunities Thu, 27 Oct 2022 16:56:46 GMT /ems-training/articles/how-to-maximize-clinical-expertise-through-everyday-experiences-9aFHobHbWa5f7bLz/ 8-year-old's desperate 911 call can't save mother /communications-dispatch/articles/8-year-olds-desperate-911-call-cant-save-mother-uBRFTrn0XWbYe7Hr/ Mother and her boyfriend were killed by an acquaintance, police believe Sun, 07 Mar 2010 19:16:55 GMT /communications-dispatch/articles/8-year-olds-desperate-911-call-cant-save-mother-uBRFTrn0XWbYe7Hr/ Bystander video, dispatch audio captures N.C. shootout that killed 4 officers, wounded 4 others /communications-dispatch/bystander-video-dispatch-audio-captures-n-c-shootout-that-killed-4-officers-wounded-4-others "I’ve got shots fired and an officer down," a marshal can be heard saying over police radio. "Multiple rounds are being fired at officers" Wed, 01 May 2024 14:50:13 GMT /communications-dispatch/bystander-video-dispatch-audio-captures-n-c-shootout-that-killed-4-officers-wounded-4-others How to explain UHU from UFOs to your city manager /ems-management/articles/how-to-explain-uhu-from-ufos-to-your-city-manager-5sL2ELAArLHmDqYY/ EMS unit hour utilization is always calculated as the number of transports divided by the total number of unit hours in the measurement interval Thu, 08 Nov 2012 11:11:05 GMT /ems-management/articles/how-to-explain-uhu-from-ufos-to-your-city-manager-5sL2ELAArLHmDqYY/