911 and Dispatch /911-and-dispatch 911 and Dispatch en-US Fri, 18 Oct 2024 13:59:51 GMT Arrogant leadership: Are you alienating your workforce? /ems-products/communications/articles/arrogant-leadership-are-you-alienating-your-workforce-snGTXtqc4g1No2UD/ In this episode, our co-hosts discuss an article from Andrea Abbas on five flaws that trip leaders up and cause a disconnect with field crews Fri, 18 Oct 2024 13:59:51 GMT /ems-products/communications/articles/arrogant-leadership-are-you-alienating-your-workforce-snGTXtqc4g1No2UD/ Preventing in-custody deaths /ems-training/articles/preventing-in-custody-deaths-AuzXdRtO7YCc28cx/ EMS and law enforcement collaborative training helps prepare responders to treat and monitor patients experiencing a constellation of symptoms Fri, 11 Oct 2024 16:13:07 GMT /ems-training/articles/preventing-in-custody-deaths-AuzXdRtO7YCc28cx/ On-demand webinar: The future of EMS: Insights and next steps from ESO research /ems-products/patient-handling/webinar-the-future-of-ems-insights-and-next-steps-from-eso-research Optimizing resource management Wed, 09 Oct 2024 18:59:29 GMT /ems-products/patient-handling/webinar-the-future-of-ems-insights-and-next-steps-from-eso-research Ala. county dispatchers, first responders to benefit from video-to-911 capability /technology/ala-county-dispatchers-first-responders-to-benefit-from-video-to-911-capability 911 callers in Morgan County will have the option of sending images, video or live-streaming to a dispatcher Mon, 28 Oct 2024 14:07:45 GMT /technology/ala-county-dispatchers-first-responders-to-benefit-from-video-to-911-capability Calif. program linking 911 callers to nurses expands after seeing over $700K in savings /911-and-dispatch/calif-911-nurse-program-expands-after-seeing-over-700k-in-savings More cities have joined the East County EMS Nurse Navigation Program since its launch last year Thu, 24 Oct 2024 14:48:53 GMT /911-and-dispatch/calif-911-nurse-program-expands-after-seeing-over-700k-in-savings Arrogant leadership: Are you alienating your workforce? /ems-products/communications/articles/arrogant-leadership-are-you-alienating-your-workforce-snGTXtqc4g1No2UD/ In this episode, our co-hosts discuss an article from Andrea Abbas on five flaws that trip leaders up and cause a disconnect with field crews Fri, 18 Oct 2024 13:59:51 GMT /ems-products/communications/articles/arrogant-leadership-are-you-alienating-your-workforce-snGTXtqc4g1No2UD/ Patient leaves $6.7M in will to expand rural EMS in N.H. /legislation-funding/late-patient-leaves-6-7m-to-expand-rural-ems-in-n-h The financial gift will pay for new ambulances, EMTs and dispatchers for the Dartmouth Health Advance Response Team Wed, 16 Oct 2024 13:36:04 GMT /legislation-funding/late-patient-leaves-6-7m-to-expand-rural-ems-in-n-h N.M. city's crisis team sees decline in responses due to 'growing pains' /behavioral-health/n-m-citys-crisis-team-sees-decline-in-responses-due-to-growing-pains Paramedics and case managers with Santa Fe's Alternative Response Unit have seen a decline in responses since it was created in 2021 Wed, 16 Oct 2024 13:23:36 GMT /behavioral-health/n-m-citys-crisis-team-sees-decline-in-responses-due-to-growing-pains $13M settlement approved in unannounced active shooter drill at Mich. psychiatric hospital /legal/13m-settlement-approved-in-unannounced-active-shooter-drill-at-mich-psychiatric-hospital First responders, staff and patients at the psychiatric hospital for children were not told about the active shooter drill Wed, 16 Oct 2024 12:52:57 GMT /legal/13m-settlement-approved-in-unannounced-active-shooter-drill-at-mich-psychiatric-hospital Preventing in-custody deaths /ems-training/articles/preventing-in-custody-deaths-AuzXdRtO7YCc28cx/ EMS and law enforcement collaborative training helps prepare responders to treat and monitor patients experiencing a constellation of symptoms Fri, 11 Oct 2024 16:13:07 GMT /ems-training/articles/preventing-in-custody-deaths-AuzXdRtO7YCc28cx/ On-demand webinar: The future of EMS: Insights and next steps from ESO research /ems-products/patient-handling/webinar-the-future-of-ems-insights-and-next-steps-from-eso-research Optimizing resource management Wed, 09 Oct 2024 18:59:29 GMT /ems-products/patient-handling/webinar-the-future-of-ems-insights-and-next-steps-from-eso-research Baltimore prepares to send 911 operators and dispatchers to N.C. /911-and-dispatch/baltimore-prepares-to-send-911-operators-and-dispatchers-to-n-c Mayor Brandon Scott said the city is readying a team of call takers, dispatchers, support staff and a supervisor to deploy in a few hours Thu, 03 Oct 2024 12:35:01 GMT /911-and-dispatch/baltimore-prepares-to-send-911-operators-and-dispatchers-to-n-c $850K grant helps Ky. city create 911 crisis response team /ems-grant-center/850k-grant-helps-ky-city-create-911-crisis-response-team Funding will allow for a social worker to accompany Lexington police on crisis calls Sun, 29 Sep 2024 12:00:00 GMT /ems-grant-center/850k-grant-helps-ky-city-create-911-crisis-response-team English Channel rescue call goes to Dover, Del. instead of Dover, England /911-and-dispatch/english-channel-rescue-call-goes-to-dover-del-instead-of-dover-england The caller had conducted an internet search for the ‘Dover Police Department' Sun, 22 Sep 2024 16:00:00 GMT /911-and-dispatch/english-channel-rescue-call-goes-to-dover-del-instead-of-dover-england Mass. first responders recognized for coordinated work in cardiac arrest save /cardiac-care/mass-first-responders-recognized-for-coordinated-work-in-cardiac-arrest-save Teamwork was highlighted among the dispatcher giving CPR instructions and Chelmsford police officers, firefighters, medics and hospital paramedics providing patient care Wed, 18 Sep 2024 12:43:53 GMT /cardiac-care/mass-first-responders-recognized-for-coordinated-work-in-cardiac-arrest-save EMS World Expo Quick Take: ‘Preferred Customers’ /ems-world-expo/ems-world-expo-quick-take-preferred-customers Clinical, operational and legal solutions for high utilizers of the 911 system Tue, 17 Sep 2024 17:00:47 GMT /ems-world-expo/ems-world-expo-quick-take-preferred-customers Mont. 911 calls reveal the impact of heat on seniors /public-health/mont-911-calls-reveal-the-impact-of-heat-on-seniors The research found that a 5-degree jump in the daily average temperature can prompt hundreds of additional calls to 911 over a month Tue, 17 Sep 2024 10:30:44 GMT /public-health/mont-911-calls-reveal-the-impact-of-heat-on-seniors EMS, 911 agencies receive $38M to enhance emergency response and highway safety efforts /EMS-grants/ems-911-agencies-receive-38m-to-enhance-emergency-response-and-highway-safety-efforts One significant recipient is the Southwest Minnesota EMS Corp, awarded nearly $10 million to implement a tele-EMS system Fri, 13 Sep 2024 20:19:44 GMT /EMS-grants/ems-911-agencies-receive-38m-to-enhance-emergency-response-and-highway-safety-efforts Insider Analysis: Revolutionizing 911 dispatch in Jefferson County, Colo. /artificial-intelligence/insider-analysis-revolutionizing-911-dispatch-in-jefferson-county-colo Leveraging AI to reduce the burden on dispatchers Mon, 09 Sep 2024 14:31:22 GMT /artificial-intelligence/insider-analysis-revolutionizing-911-dispatch-in-jefferson-county-colo The enduring legacy of 9/11 on public safety practices /9-11/the-enduring-legacy-of-9-11-on-public-safety-practices This special episode of Inside EMS explores the shift from reactive to preventative strategies in emergency services and the crucial role of technology and health initiatives Wed, 04 Sep 2024 21:28:44 GMT /9-11/the-enduring-legacy-of-9-11-on-public-safety-practices Colo. county adds AI to reduce 911 wait times /artificial-intelligence/colo-county-adds-ai-to-reduce-911-wait-times Jefferson County 911 is in the process of using artificial intelligence to improve operations and help with dispatcher shortage Wed, 28 Aug 2024 15:53:28 GMT /artificial-intelligence/colo-county-adds-ai-to-reduce-911-wait-times Keep your cliches and lose the labels /patient-care/articles/keep-your-cliches-and-lose-the-labels-v74WfX7YrciQwnCb/ Better communication improves response to interventions, increasing patient satisfaction and outcomes, while decreasing job-related stress Fri, 23 Aug 2024 14:45:17 GMT /patient-care/articles/keep-your-cliches-and-lose-the-labels-v74WfX7YrciQwnCb/ When crew dynamics disrupt patient care /patient-care/articles/when-crew-dynamics-disrupt-patient-care-M05HhxELBm2mG0oI/ 5 insidious partner issues to avoid so that patients feel safe in our care Fri, 23 Aug 2024 14:31:23 GMT /patient-care/articles/when-crew-dynamics-disrupt-patient-care-M05HhxELBm2mG0oI/ Cleveland woman calls for ambulance to charge cellphone /911-and-dispatch/cleveland-woman-calls-for-ambulance-to-charge-cellphone Audio of the 911 call reveals the woman confirming she wanted to be taken to a hospital so she could charge her phone Wed, 21 Aug 2024 13:41:25 GMT /911-and-dispatch/cleveland-woman-calls-for-ambulance-to-charge-cellphone Pinnacle Power Tips: Send the right resources /pinnacle/pinnacle-power-tips-send-the-right-resources Bill Kinch, sales engineer for Priority Dispatch, shares his tip for improving resource deployment Fri, 16 Aug 2024 20:12:59 GMT /pinnacle/pinnacle-power-tips-send-the-right-resources Check your ego: Cultivating calm, confident clinicians /ems-products/communications/articles/check-your-ego-cultivating-calm-confident-clinicians-SAEmzPdopco2cZkE/ In this episode, our co-hosts discuss SA¹ú¼Ê´«Ã½ columnist Todd Bowman's latest article focused on building confidence in new providers Mon, 12 Aug 2024 17:22:04 GMT /ems-products/communications/articles/check-your-ego-cultivating-calm-confident-clinicians-SAEmzPdopco2cZkE/ Assessing patients with autism: Pitfalls and communication tips /special-needs-patients/assessing-patients-with-autism-pitfalls-and-communication-tips Jennifer Dantzler, director of the Including Kids Autism Center, joins the podcast to share how EMS can better care for and communicate with patients with autism Mon, 05 Aug 2024 18:24:22 GMT /special-needs-patients/assessing-patients-with-autism-pitfalls-and-communication-tips 'It's very dire': Wash. county to ask voters for sales tax increase to fund 911 system upgrade /911-and-dispatch/its-very-dire-wash-county-to-ask-voters-for-sales-tax-increase-to-fund-911-system-upgrade The planned upgrades would see all Tri-Cities first responders brought onto the newer, digital 800 mhz frequency Sun, 04 Aug 2024 13:00:00 GMT /911-and-dispatch/its-very-dire-wash-county-to-ask-voters-for-sales-tax-increase-to-fund-911-system-upgrade 7 ways to be prepared before the mass gathering turns into an MCI /mass-casualty-incidents-mci/articles/7-ways-to-be-prepared-before-the-mass-gathering-turns-into-an-mci-HdDCR9igqgxEJv0k/ Review how your own community prepares for special events for these essential elements Mon, 29 Jul 2024 16:54:55 GMT /mass-casualty-incidents-mci/articles/7-ways-to-be-prepared-before-the-mass-gathering-turns-into-an-mci-HdDCR9igqgxEJv0k/ 'The system isn’t Uber': Calif. officials say 911 abuse rivals calls during pandemic /911-and-dispatch/the-system-isnt-uber-calif-officials-say-911-abuse-rivals-calls-during-pandemic Officials in Kern County say over 40% of their calls are bogus or don't warrant a response Wed, 26 Jun 2024 13:39:07 GMT /911-and-dispatch/the-system-isnt-uber-calif-officials-say-911-abuse-rivals-calls-during-pandemic Calif. dispatcher dies in crash with suspected DUI driver on the way to work /dispatchers/calif-dispatcher-dies-in-crash-with-suspected-dui-driver-on-the-way-to-work Antoinette Finau served as an emergency services dispatcher with the Alameda County Sheriff’s Office for nearly 3 years Tue, 07 May 2024 14:14:47 GMT /dispatchers/calif-dispatcher-dies-in-crash-with-suspected-dui-driver-on-the-way-to-work How to maximize clinical expertise through everyday experiences /ems-training/articles/how-to-maximize-clinical-expertise-through-everyday-experiences-9aFHobHbWa5f7bLz/ Even interfacility transports provide an opportunity to improve your clinical acumen and advancement opportunities Thu, 27 Oct 2022 16:56:46 GMT /ems-training/articles/how-to-maximize-clinical-expertise-through-everyday-experiences-9aFHobHbWa5f7bLz/ Microsoft outages affecting dispatch centers across the country /911-and-dispatch/microsoft-outages-affecting-dispatch-centers-across-the-country Dispatch centers across the country reported disruptions due to the Microsoft 365 outage, including having to write 911 calls on paper to share with first responders Fri, 19 Jul 2024 15:44:07 GMT /911-and-dispatch/microsoft-outages-affecting-dispatch-centers-across-the-country 8-year-old's desperate 911 call can't save mother /communications-dispatch/articles/8-year-olds-desperate-911-call-cant-save-mother-uBRFTrn0XWbYe7Hr/ Mother and her boyfriend were killed by an acquaintance, police believe Sun, 07 Mar 2010 19:16:55 GMT /communications-dispatch/articles/8-year-olds-desperate-911-call-cant-save-mother-uBRFTrn0XWbYe7Hr/